Help Center
Guides and answers for GO Mission Trips. Plan, fund, and run mission trips with confidence.
Applications
Applying for a Trip
Step-by-step guide to the trip application process.
Budget
Mapping Budget Categories
Connect your trip's budget categories to your church's budget accounts so the finance team sees every trip in the accounts they report on.
Documents
E-Signatures, Notarization & Guardian Consent
When to use electronic signatures vs. notarization for trip documents, waivers, and parental consent forms.
Uploading Trip Documents
How to upload documents, set visibility, and collect e-signatures from team members.
Donations
Understanding Processing Fees
How payment method choice affects processing fees and donation impact.
Making a Donation
How giving to a mission trip works: choosing an amount, covering processing fees, paying securely through Stripe, family donations, and your email receipt.
Tracking Your Donations
Track every gift to your mission trip in one list: online and offline donations, who gave, who it was for, and filters to find a gift fast.
How Team Donations Are Split
How donations made to the team (rather than an individual) are distributed among active fundraisers.
Recording Offline Donations
How to record cash and check donations, the turn-in workflow, and donation batching.
How "Ready for Batch" works
Ready for Batch holds cash and check gifts waiting to be deposited. Group them into a batch and hand it to your finance contact, from recorded to reconciled.
Fundraising
Managing Your Supporters
See everyone who has given to your mission trip, online or by cash and check, with each supporter's giving history and contact details for thank-yous.
Setting Fundraising Goals
How to set the overall trip fundraising goal and individual participant goals, including the Apply Goal to All feature.
Understanding Self-Funded vs Exempt
Explains the difference between self-funded, fully exempt, partially exempt, and team covered participants.
My Fundraising Page
How to personalize and share your individual fundraising page with potential supporters.
Fundraising Milestones & Deadlines
Set fundraising targets with deadlines, track progress with stoplight indicators, and keep your team on pace.
Your Trip Money
What the Your trip money card on your dashboard shows: what you have raised, paid and been given in scholarship, and what is left to go.
Getting Started
Getting Started with GO
An overview of the GO mission trip platform and first steps after signing up.
Creating a Discipleship Group
How to create a discipleship group for your trip team to share reading plans and courses.
Setting Up Stripe for Donations
How to connect your Stripe account to accept online donations and understand subscription tiers.
Groups
What Are Discipleship Groups?
Learn what discipleship groups are, how they work, and why they matter for spiritual growth.
Leading a Discipleship Group
A guide for leaders on creating groups, managing members, tracking progress, and facilitating well.
Joining a Discipleship Group
How to join a group, what to expect as a participant, and how to track your progress.
Trip Discipleship Groups
How to use discipleship groups to prepare mission trip teams spiritually before departure.
Itinerary
Building Your Trip Itinerary
Create a day-by-day trip schedule with activities, notes, and the copy day feature.
Meetings
Scheduling Team Meetings
Create pre-trip meetings, track attendance, and keep your team prepared.
Mission Partner
What is a GO Mission Partner?
A GO Mission Partner is a 501(c)(3) nonprofit that sponsors mission trips organized by a Coordinator (usually a for-profit business). You receive tax-deductible donations; GO never touches the money.
Accepting a Mission Partner Invitation
What to expect when you click the accept link in your invitation email, and what to do in the first few days after accepting.
Donation Processing for Mission Partners
How online gifts reach your organization when you sponsor a trip: connecting Stripe, where the money goes, fees, tax receipts and refunds.
Missions Page
Your public missions page
A page anyone can read without an account, showing the ministries your church stands behind and what people can do about them.
Adding a mission partner
Add a ministry your church supports to your public missions page: where they serve, what they do, and keeping a partner as a draft until it is ready.
Creating an opportunity
A partner says who you stand behind. An opportunity says what somebody can do about it on Saturday.
Payments
Trip Payments & Deposits
Understand payment options, track deposits and installments, and learn about refunds.
Photos
Trip Photo Gallery
Share mission trip photos and videos with your team: uploading from a phone or computer, supported formats, size limits, and downloading the gallery.
Post Trip
Post-Trip Debrief & Impact
Capture impact data, facilitate team debriefs, and reflect on your mission trip experience.
Profile
Your GO Profile
Set up your GO profile: your photo, contact details and what your trip leader, teammates and donors see on your fundraising page.
Settings
Your GO Settings
What is on the GO Settings page: payments, integrations, organization details, and your privacy and data choices.
Travel
Managing Travel & Flights
Add flight information, manage passport details, and coordinate team travel logistics.
Mission Trips
Editing Trip Details
How trip leaders update a mission trip: name and description, dates, per-person cost, deposit and payment deadlines, and what changes affect your team.
Finding & Joining a Trip
How to find your church's mission trip on GO: search by trip, church or destination, read the trip page, and apply to join the team.
Managing Your Trip Budget
How to set up and manage your trip budget with per-person and team-wide cost categories.
Trip Overview & Dashboard
Understand your trip dashboard, stat cards, and how to navigate between tabs.
Your Trip's Public Page
Enable, customize, and share your trip's public page so donors and supporters can learn about your mission.