Help Center
Guides and answers for GO Mission Trips. Plan, fund, and run mission trips with confidence.
Documents
E-Signatures, Notarization & Guardian Consent
When to use electronic signatures vs. notarization for trip documents, waivers, and parental consent forms.
Uploading Trip Documents
How to upload documents, set visibility, and collect e-signatures from team members.
Donations
Understanding Processing Fees
How payment method choice affects processing fees and donation impact.
Making a Donation
How the donation process works for donors.
Tracking Your Donations
How to view and track donations on the Donations page.
How Team Donations Are Split
How donations made to the team (rather than an individual) are distributed among active fundraisers.
Recording Offline Donations
How to record cash and check donations, the turn-in workflow, and donation batching.
How "Ready for Batch" works
Ready for Batch is the staging area where collected cash and check donations wait to be grouped into a deposit batch and handed to your finance contact. This explains the full chain of custody from "recorded" to "reconciled."
Fundraising
Managing Your Supporters
Understanding your supporter list and tracking who has given.
Setting Fundraising Goals
How to set the overall trip fundraising goal and individual participant goals, including the Apply Goal to All feature.
Understanding Self-Funded vs Exempt
Explains the difference between self-funded, fully exempt, partially exempt, and team covered participants.
My Fundraising Page
How to personalize and share your individual fundraising page with potential supporters.
Fundraising Milestones & Deadlines
Set fundraising targets with deadlines, track progress with stoplight indicators, and keep your team on pace.
Getting Started
Getting Started with GO
An overview of the GO mission trip platform and first steps after signing up.
Creating a Discipleship Group
How to create a discipleship group for your trip team to share reading plans and courses.
Setting Up Stripe for Donations
How to connect your Stripe account to accept online donations and understand subscription tiers.
Groups
What Are Discipleship Groups?
Learn what discipleship groups are, how they work, and why they matter for spiritual growth.
Leading a Discipleship Group
A guide for leaders on creating groups, managing members, tracking progress, and facilitating well.
Joining a Discipleship Group
How to join a group, what to expect as a participant, and how to track your progress.
Trip Discipleship Groups
How to use discipleship groups to prepare mission trip teams spiritually before departure.
Itinerary
Building Your Trip Itinerary
Create a day-by-day trip schedule with activities, notes, and the copy day feature.
Meetings
Scheduling Team Meetings
Create pre-trip meetings, track attendance, and keep your team prepared.
Payments
Trip Payments & Deposits
Understand payment options, track deposits and installments, and learn about refunds.
Photos
Trip Photo Gallery
Upload, view, and share trip photos with your team.
Post Trip
Post-Trip Debrief & Impact
Capture impact data, facilitate team debriefs, and reflect on your mission trip experience.
Profile
Your GO Profile
How to set up and manage your GO profile.
Travel
Managing Travel & Flights
Add flight information, manage passport details, and coordinate team travel logistics.
Mission Trips
Editing Trip Details
How to update trip information, dates, and costs.
Finding & Joining a Trip
How to search for and apply to mission trips.
Managing Your Trip Budget
How to set up and manage your trip budget with per-person and team-wide cost categories.
Trip Overview & Dashboard
Understand your trip dashboard, stat cards, and how to navigate between tabs.
Your Trip's Public Page
Enable, customize, and share your trip's public page so donors and supporters can learn about your mission.